Government offices know how time-consuming it is to schedule each appointment manually. Operating every procedure and bureaucratic structure can slow your service delivery times. You draft each citizen's details and take lengthy phone calls, which wastes valuable working hours. If you’re not using a proper scheduling system in the right place to manage recurring appointment requests, your schedules can overlap. Thus, you might lose potential, which can question your organization’s acumen.
Picktime is the best appointment scheduling software for government offices. Citizens can book in-person or virtual appointments online, whether it's a local, state, or federal office. They can also book, reschedule, and view appointments around the clock. With Picktime, you get a personalized booking page in over 20 languages. Citizens can choose their preferred language, which makes the booking easier.
Our government office scheduling software helps you take charge of all locations. You can check your diverse team’s schedule and several office locations, irrespective of their departments. This boasts your organization’s name and improves citizen satisfaction. Picktime comes with integration capabilities with third-party apps at an affordable price. When a citizen books a passport, or visa appointment using our intuitive booking page, the details will reflect instantly on your Picktime calendar. Our dedicated team is always available via chat support because we help you in every situation;
Key Features
- A personalized booking page for each office
- Recurring citizen visits
- Take control of all office locations
- Seamless calendar management
- Handle your working hours
- Add customizable fields on your booking page
- Accept upfront payment
- Feature a “Book Now” button
- Print, or download your monthly reports
- Export, import, or merge your citizen details
Benefits of Picktime for Government Officials
Be More Accessible to Citizens
Share your booking link or QR code via email, business cards, websites, and more. It allows citizens to book appointments easily. Our scheduling software helps you customize your online booking page. Whenever citizens click on the booking page, a welcome message pops up. You can add a description, logo, terms and conditions, and more based on your needs.
Saves Hours Spent in Long Queues
Dealing with long queues of citizens can be tiring, but now there's no need to wait anymore. Send each applicant appointment reminders and booking notifications so they know when to visit your office. Picktime helps them plan their day better and ensures they arrive on time.
You can customize your email to make it more insightful. For instance, you can add simple instructions for the appointment, location links, department details, and a list of any documents or proofs needed.
Host Virtual Meetings with Ease
Use Picktime's Zoom integration to let citizens share their concerns with you safely from home and avoid overcrowding. When you connect Skype, Zoom, or Google Meet, a meeting link is automatically created for your applicants whenever they book an appointment.
Collect Additional Information with Booking Forms
Ask citizens to provide extra details through customizable forms on the appointment booking portal. For example, they can share the purpose of their visit so your team can be fully prepared with the proper steps and paperwork.
A Secured Database
Picktime's cloud-based system stores all your information and booking history in one place. You can import or export data anytime, making it easy to track your data.
Increase Your Team's Productivity to Expedite Citizen Requests
Organize your team’s schedule with Picktime's team management features so that they can provide faster services while meeting the local policy standards. Manage team's availability, working hours, breaks, and leaves via Picktime. Any changes you make to the roster will be reflected automatically on the online booking page.
Improved organization, saved costs, higher citizen satisfaction--you can find all of it and more with Picktime's government office scheduling software. Try it for free!
